Introduction

This Privacy and Security policy (Data Protection Policy) outlines how Kwaebibirem Rural Bank Ltd protects and manages personal data collected from users of our website. We are committed to ensuring the privacy and security of our users' information and comply with all applicable data protection laws and regulations as required by Ghana's Data Protection Act 2012.

Collection of Personal Data

We may collect personal data from users when they interact with our website, such as when they register for an account, submit forms, or engage in transactions. Personal data collected may include but is not limited to:

1. Name
2. Contact information (email address, phone number)
3. Financial information (credit card details, bank account information)
4. Demographic information
5. User preferences and behaviors

Use of Personal Data

We use personal data collected for the following purposes:

1. To provide and improve our services
2. To process transactions and fulfill user requests
3. To personalize user experience and provide targeted content and advertising where applicable
4. To comply with legal and regulatory requirements

Data Security

Kwaebibirem Rural Bank Ltd and its' partners employ technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When personal data is no longer needed, we securely delete or anonymize it.

Sharing of Personal Data

We may share personal data with third-party service providers who assist us in providing and improving our services. We require these service providers to comply with our data protection standards and only use personal data for authorized purposes.

User Rights

Users have the right to access, correct, or delete their personal data held by us. They may also have the right to restrict or object to the processing of their personal data and to receive their data in a structured, commonly used, and machine-readable format.

Updates to this Policy

We may update this Data Protection Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of any material changes to this policy through our website or other appropriate channels.

Contact Information

If you have any questions or concerns about our data protection practices or this policy, please contact us on +233 (0) 50 133 5260/2 or email us at info@kwaebibiremruralbank.com.